Frequently Asked Questions (FAQs)

There are no requirements to sign up. Most of the content on the site is designed for absolute beginners. We will periodically update the site with new course content which will require that you take the entry level courses as prerequisites.

If you visited our website on numerous occasions, you may need to:

• Clear your cookies and browsing history/cache completely.
• Use a different browser.

For optimal functionality, it's best to use Google Chrome.

The course content will provide you with a thorough understanding of  blockchain technologies, futures market analysis, proper business and personal credit management. On this site, the content is consolidated in one place and is designed to take you from beginner to provide a deeper understanding of the topics covered.

The Basic & the Advanced Package include the Futures Trading Room FREE 30-days trial period. After 30 days, you will be charged the full monthly subscription fee to maintain access to the Futures Trading room & Community.

The Premium Package does not have a trial period and can be renewed yearly. After 365 days (1 year), you will be charge the full yearly subscription fee.

Yes. There are no binding contracts. If you are not satisfied with the content, you can cancel your recurring subscription/membership prior to the next billing cycle. Do NOT email to email to request a cancellation. Membership cancellation is YOUR responsibility. Below are the steps on how to cancel your subscription/membership. 

Select your image profile icon on the top left of the site >> Settings >> Billing Info >> Select the 3 dots next to the Active Subscription you would like to cancel.

If you paid with Paypal, you must

• Log in to your PayPal account.
• Click Payments in the top menu.
• Select Manage automatic payments under the "Automatic payments" section.
• Select the merchant whose agreement  you want to cancel in the left sidebar.
• Click the Cancel button.
• Confirm you wish to cancel and click Cancel Automatic Payments. 

Note: If you are subscribed to the Futures Trading (Course & Room) and would like to cancel, follow the steps indicated above. You will lose access to the Futures Live Trading room AND the Community Group when this plan is cancelled.

Yes.

Note: If your subscription had a trial period, you will not receive another trial. You will be charged the full subscription fee at the time of renewal.

Email [email protected] for assistance.

There are no refunds for final sale payments made. Once the trial period has elapsed, refunds will not be granted for failure to cancel. You will be automatically charged the fee for that membership plan. However, you can cancel your subscription/membership prior to the end of the next billing period.  Subscription/Membership cancellation is YOUR responsibility.

We no longer use Slack! We now use Kajabi Communities!

A welcome email with the links to each My Tech Academy Community group is sent to all members when they join for the first time. In addition, all communities can be found found in your library and we suggest downloading the Kajabi Communities app and never miss an update. 

Note: There are 3 separate Communities:

•  MTA - Trading Community
• MTA - Blockchain Community  
• MTA -Credit Community

Access to each community is dependent on your membership type. Lifetime, Elite All-Access and Premium Members will be able to access all three communities.

If you cancel your membership, your access to each community will be revoked.

If you are experiencing difficulties accessing the communities, email [email protected].

If you do not have any content in your library, it is likely due to an incomplete Non-Disclosure Agreement (NDA).

An NDA must be signed using your first name, last name and email address prior to you being able to access the trading course and live trading room. Access is granted within one hour of signing the NDA.

Check your welcome email for the link to the NDA.

If you purchased the Basic OR the Advanced package and cancelled or failed to pay your monthly subscription, you no longer have access to the live trading room. If you purchased the Premium package, a yearly subscription is required to maintain access.

You must reactivate your monthly or yearly subscription to access the live trading room.

Email [email protected] for assistance with reactivating your trading room access.

Email [email protected]